DV
Drean V

1 reviews | Active since Nov 2014

11 Feb 2022, 16:35

Cell C is the worst ever!!!

The worst network ever!!! Only thing worse is their service!!! My line got blocked for being R5 (yes, FIVE RAND) in arrears without informing me of the arrears amount. I made a payment for that plus what is due end of February via Credit Card on their app, and two days later I still have no use of my phone. Their system is so idiotic, I can not even phone customer service to get assistance!

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Replies (5)
DV
Drean V's update11 Feb 2022, 23:17
Reviewer Update
It is now 23:16 on the 11/02/2022. Nobody assisted yet. My line is still suspended!!!
DV
Drean V's update11 Feb 2022, 23:18
Reviewer Update
Stop replying in private. I took you on in the public domain, have some ***** and reapond publicly!
DV
Drean V's update16 Feb 2022, 07:11
Reviewer Update
On 11/02/2022 at 18:14 you rep**** (privately, like ***ards) that you would get somebody to assist.
At 23:16, I rep**** that nobody has assisted me yet.
A whole weekend went past, nothing!!!
Five days and 4 emails later... Nothing!!!

I had to take time out of my day to go into a shop, just to have the representative tell me "I can't understand why your line is blocked".

Cell C is USELESS!!!
DV
Drean V's update16 Feb 2022, 09:56
Reviewer Update
Good day Drean

Please accept our sincere apologies for the delayed response.

We were experiencing a bit of a backlog. Your line has been reinstated.

^SM

YES, MY LINE WAS REINSTATED 5 DAYS LATER, AFTER I HAD TO GO INTO YOUR STORE TO GET IT DONE!!! USELESS!!!
DV
Drean V's update21 Feb 2022, 15:48
Reviewer Update

16 Feb 2022, 10:43


Apologies once again.

^SM


Your apologies are meaningless by now. I am moving to another network at the end of the month.