CA
Carina A

1 reviews | Active since Mar 2011

28 Apr 2019, 11:26

CELL C IS THE WORST!!!!!!!

I have now phoned begged cried screamed and begged some more... Day 5 and I still have had no help from cell c. I could not even cancel my contract today! Cell c is the worst service provider!!!!!!! I keep phoning and they all tell me it has been escalated and I will get al call in 24 to 48 hours... It has been 5 days!!! FIVE DAYS. I am the customer and I am treated like I don't matter at all. I want to cancel my contract and not even that can be done right. PLEASE COULD SOMEONE AT CELL C DO THEIR JOB AND CONTACT ME

0
Replies (4)
Cell C
Cell C's reply29 Apr 2019, 07:38
Official
Our team attempted to reach you telephonically, with no success.  Please advise on a suitable time to contact you.

Regards
DA

Best regards,

CA
Carina A's update29 Apr 2019, 07:44
Reviewer Update
I'M AVAILABLE NOW - I was on the phone with cell ca AGAIN
CA
Carina A's update29 Apr 2019, 08:08
Reviewer Update
STILL AVAILABLE - PLEASE PHONE ME
Cell C
Cell C's reply29 Apr 2019, 11:25
Official
Our team has contacted you and the matter has been escalated to our Networks department.

Regards
DA

Best regards,