1 reviews | Active since Oct 2016

30 Oct 2016, 12:25

Cell C is the Worst

<p>Paid R300 via Payfast for air time on the 13 th October. Have never received the air time and have repeatedly asked for my money back.. neither Payfast or Cell C have obliged. We are pensioners and cannot just throw R 300 away Cell C is the worst cellular company ever. They are totally unhelpful and just hide behind automated e mails and keep sending you non specific e mails and messages. Payfast are just as bad. Shocking experience </p>

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Replies (2)
Cell C
Cell C's reply31 Oct 2016, 07:15
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply31 Oct 2016, 09:29
Official

Nelly confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN

Best regards,