JH
Johan H
1 reviews | Active since Sept 2018
05 Mar 2024, 16:29
Cell C is the pits
It's a shame I have to give 1 star. They are worth less than no star at all. Bunch of *****s that go around changing debit order info and taking money *******ly from your bank.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
05 Mar 2024, 16:33Dear Johan van Heerden
Thank you for contacting Cell C.
We're deeply sorry to hear about your negative experience, and we understand your frustration. Providing reliable and trustworthy service is paramount to us, and we sincerely apologize for any inconvenience caused by changes to debit order information and unauthorized transactions.
We take your feedback seriously and would like to investigate this matter urgently to ensure a resolution. Could you please provide us with specific details regarding the unauthorized transactions and any changes to your debit order information? This will help us identify the issue and take appropriate action to rectify it.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We're deeply sorry to hear about your negative experience, and we understand your frustration. Providing reliable and trustworthy service is paramount to us, and we sincerely apologize for any inconvenience caused by changes to debit order information and unauthorized transactions.
We take your feedback seriously and would like to investigate this matter urgently to ensure a resolution. Could you please provide us with specific details regarding the unauthorized transactions and any changes to your debit order information? This will help us identify the issue and take appropriate action to rectify it.
Regards,
Cell C | TM
Cell C's reply05 Mar 2024, 16:33
Official
Dear Johan van Heerden
Thank you for contacting Cell C.
We're deeply sorry to hear about your negative experience, and we understand your frustration. Providing reliable and trustworthy service is paramount to us, and we sincerely apologize for any inconvenience caused by changes to debit order information and unauthorized transactions.
We take your feedback seriously and would like to investigate this matter urgently to ensure a resolution. Could you please provide us with specific details regarding the unauthorized transactions and any changes to your debit order information? This will help us identify the issue and take appropriate action to rectify it.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We're deeply sorry to hear about your negative experience, and we understand your frustration. Providing reliable and trustworthy service is paramount to us, and we sincerely apologize for any inconvenience caused by changes to debit order information and unauthorized transactions.
We take your feedback seriously and would like to investigate this matter urgently to ensure a resolution. Could you please provide us with specific details regarding the unauthorized transactions and any changes to your debit order information? This will help us identify the issue and take appropriate action to rectify it.
Regards,
Cell C | TM
JH
Johan H's updateReviewer Update
05 Mar 2024, 17:35I'm not interested in doing business with you anymore.
JH
Johan H's update05 Mar 2024, 17:35
Reviewer Update
I'm not interested in doing business with you anymore.
Cell C's replyOfficial
05 Mar 2024, 17:51We're sorry to hear that you no longer wish to continue doing business with us.
If there's anything specific that led to this decision or if there's anything we can do to address your concerns, please feel free to let us know. Your satisfaction is important to us, and we would appreciate the opportunity to discuss any issues you may have encountered and work towards a resolution.
Should you reconsider in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help in any way we can.
Regards,
Cell C | TM
If there's anything specific that led to this decision or if there's anything we can do to address your concerns, please feel free to let us know. Your satisfaction is important to us, and we would appreciate the opportunity to discuss any issues you may have encountered and work towards a resolution.
Should you reconsider in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help in any way we can.
Regards,
Cell C | TM
Cell C's reply05 Mar 2024, 17:51
Official
We're sorry to hear that you no longer wish to continue doing business with us.
If there's anything specific that led to this decision or if there's anything we can do to address your concerns, please feel free to let us know. Your satisfaction is important to us, and we would appreciate the opportunity to discuss any issues you may have encountered and work towards a resolution.
Should you reconsider in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help in any way we can.
Regards,
Cell C | TM
If there's anything specific that led to this decision or if there's anything we can do to address your concerns, please feel free to let us know. Your satisfaction is important to us, and we would appreciate the opportunity to discuss any issues you may have encountered and work towards a resolution.
Should you reconsider in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help in any way we can.
Regards,
Cell C | TM