1 reviews | Active since Oct 2016
Cell C is synonymous to *********
After numerous calls to Cell C's retention department, accounts department, visit to Woodlands branch, complaints on Hello Peter and emails to Moses Mo***eng from the social media department, the money owed to me is still not paid back into my account.
Moses Mo***eng admitted on record that Cell C was taking money from my account after my contract was paid off and even after I went to another network provider. He committed to pay back the full amount by the 7th of January. However here we are on the 20th and I still don't have my money, my emails are ignored and Cell C juat leaves comments on Hello Peter complaint saying they will get back to me. So Cell C when will you be getting back to me?
I am at a point where I want to open a ******** case with the SAPS and the Consumer Protection Act.
I have never experienced such poor service from a company. Cell C thinks they are a big company so tbey can get away with *****ing from their customers
We will look into the matter and revert back to you. Apologies for the inconvenience caused.
Regards
Cell C | DA
We will look into the matter and revert back to you. Apologies for the inconvenience caused.
Regards
Cell C | DA
