Cell C is switching off connectivity to contract data while we pay

I have 2 contracts with Cell C. Since about two month ago my LTE contract was working well with no problems. But now things are just bad and there's endless connection issues.

This started when I had no connection for days almost 2 weeks with no LTE. I contacted the customer service and they said a technician was assigned and the connection was back for two days then went off again. It was off for another few days I call customer service again and again a technician was assigned and connection back up for 2 days and off for days. I call again a few days ago and again a technician was assigned, the connection was restored for couple of days and now as we speak it's been out for a week now.

So Cell C. If you want me to retain my other contract please cancel this LTE contract because after you've tried resoilving this and failed and me without connectivity for days on end is indicative of the fact that this is no longer a viable contract. I have tons of data which are sitting unused and they keep expiring.

So please cancel the LTE contract so it not renewed in September and then transfer all the data I have paid for and not used to the other contract. Thanks.

I have contacted customer service and they advised a technician will be the case and after