LM
Lebogang M

1 reviews | Active since Oct 2020

16 Nov 2020, 14:00

CELL C IS STILL HORRIBLE AND IM STILL WAITING FOR SOME FORM OF COMMUNICATION FROM CELL C. Anyone from CELL C who can access peoples account and fix statement errors please call me .

Dear CELL C

I am still awaiting assistance. Please assist regarding removing get more fees from my statement or refuding me the amount, please remove all bouncing debit order charges as i had already made an arrangement to make monthly payments dfferenctly, the consultant responsible was supposed to deactivate the debit orders. Please connect me to your legal department as this incovnenice is becoming annoying and unsettling now.

Dear CELL C. Please check in on my account. Do you even care about your customers after they sign the contract? Clearly not. This is how you keep people from becoming lifelong customers. I JUST WANT TO END THIS RELATIONAHIP. Please get someone from the legal department to handle my account and contact me. I dont even have a year with CELL C but yet i dont ever want to be associated with this netwrok EVER. Just assist. DO I HAVE TO KEEP LEAVING REVIEWS WITH HELLO PETER JUST TO TRY TO GET A RESPONSE FROM CELL C I signed a contract with CELL C, not HELLO PETER.

Please Kindly Assist. I will no longer make payments to CELL C until i am assisted. Your customercare is very horrible.

Let me say something **** so that i can get a response. Dear Cell C "**** smile", please help me buy temoving all ther weird charges on my statement or provide me arefund with regards to said charges so that i can get a proper statement balance asn settle my accoount and never purchase anything from CELL C again '**** smile, pretty please and thank you.

I look forward to proper and relevant feedback.

Thanks HELLO PETER for the platform. You can only do so much.

0
Replies (1)
Cell C
Cell C's reply16 Nov 2020, 14:35
Official
Good day Lebogang 

Thank you for contacting us. 

On behalf of Cell C, we want to extend our sincerest apologies for the negative customer experience received. 

We will be in contact for further assistance.

^YM