RB
RUDI B

1 reviews | Active since Jul 2012

01 Jun 2015, 15:33

CELL C IS *****ING MY MONEY !!!

I had a 24 month contract (data bundle) with Cell C. I phoned 1 April to cancel the contract, they told me there is still one month left I must phone them 1 May 2015. I phoned the 1 May 2015, and ask for a cancelation. To my surprise Cell C deducted R259.97 from my account this month and I was always only paying R99 per month.<br> <br> I phoned in today asking why they deducted again, they told me that my contract is not cancelled, and I used to pay R99 for a special deal, and I am paying full price now of R259-97. When I told the lady I cancelled it last month and I'm going to reverse the payment, she told me they will black list me !!!<br> <br> What is Cell C trying to do, how many people must I phone to try cancel every month ??? Are Cell C pulling a **** to ***** from people who honoured they contract for 24 months, to not cancel the contract and ***** there money ????<br> <br> And the best off all is that a Lady in my office went trough the same story......

0
Replies (1)
Cell C
Cell C's reply01 Jun 2015, 15:41
Official
Hello RUDI BRITS,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN