MD
Michelene D

1 reviews | Active since Sept 2014

13 May 2019, 12:51

Cell c is *****s

*******. They phoned me today to tell me because of one number my router showed canceled. Wow what else? Not even would I like to listen to the recording nothing I just had to take their word for it. I have been fighting with this people for the past 2 years. They *******. NEVER GO TO CELL C. this lady tells me I have been using internet and used it last night even. Please explain to me why I would take out another contract if I could use the so called data. Doesnt make sense ryt? Did u ever think that mayb I really actually couldnt connect? Keep telling me to book it in book it in. In the meantym u want ur debit order to go off that month even 4 a booked in thing. Klompie *****s. I will tell every1 I know how bad u guys r. I will never ever refer any1 to you for such bad service

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Replies (1)
Cell C
Cell C's reply13 May 2019, 13:06
Official
Good afternoon Michelene

You have a right to listen to the call recording, why didn't you ask if you were unsure of the feedback that was provided?

The consultant gave you feedback as per the call recording made on the 25/04/2019 at 09:19:38. You advised her that you want the contract line (074****354) to be permanently deactivated immediately, the consultant advised that the contract line (074****354) will be permanently deactivated effectively immediately today (13/05/2019) as per your request and your last payment will be in May. If you have any out of bundle usage in May then your last payment for the usage will be in June.

Regards
Cell C | PN

Best regards,