CELL C IS RUN BY ******

If I had a way, I would rate Cell C a zero. They do not even deserve 1 star. Their service is appalling. They have employed ****** as consultants who would do anything to reach their targets and save their skin. My problem with them started in August 2018 - 08 August - to be exact, when I called them to cancel my Data contract which had reached the end of the 24 months period. As they always say, their calls are recorded. After acknowledging my cancellation request, I was informed by one of their consultants that I will have to serve one (1) month notice which is a requirement. I gladly agreed knowing that they will deduct one last amount covering the period of August 2018. To my surprise, they also continued to deduct my account from September 2018 to-date. When I made a follow up enquirer, I was now given a different story that I had upgraded my contract from 2gig to 5gig. I requested the recordings to that effect and up to today they can’t provide them. They promise to provide them but with no avail. However they committed to cancel the contract by end of September 2018. That also never happened and Everytime I enquire, I continue to be fed false promises. What is surprising is that even their system shows that the supposedly upgraded contract was never utilised since September 2018. Furthermore, as with all upgrades, I never received a new Router. Clearly, someone is covering their backs here. If I had truly upgraded the contract, why am I not utilising the data? This is because I have taken a new contract with another Service Provider who gave me a better deal. Cell C IS RUN BY ****** WHO HAVE VOWED TO MAKE MONEY AT ALL COSTS. I WOULD NOT RECOMMEND IT TO ANYONE. ****** OF THE CENTURY. I want the contract they upgraded without my approval, cancelled immediately, and my money deducted since September 2018 to-date reimbursed.