SL
Saneeqa L

1 reviews | Active since Feb 2019

03 Oct 2019, 13:42

Cell c is robbing is dont buy data from them

Last night i checked my data remaining on my contract i have 16gigs of night data and 8,9 gigs on day data, then i checked my balance again at 8am it was 8,7, i just recieved a sms saying i have 1,8 gigs left.......cell c you robbing us how the hell can i use 7 gigs of data in a few hours, all i did was go on facebook and insta!!!!! When i called your pathetic call centre i was laughed at while i was on the phone with the agent my gigs were going down and i wasnt even using any apps!!!!!!how do i cancel this contract!!!! You are robbing me cell c!!! Time to change all 5 of my contract to a service provided that doesnt ROB me!!!

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Replies (2)
Cell C
Cell C's reply03 Oct 2019, 14:01
Official
Good afternoon Saneeqa

We would need to validate your usage in order to establish the reason for the high data consumption.

Our team will be in touch to assist you.

Regards
DA
Cell C
Cell C's reply04 Oct 2019, 14:35
Official
Maropeng attempted to reach you telephonically, with no success. Please refer to the email sent to you.

Regards
DA