BM
Ben M

1 reviews | Active since Apr 2019

18 Sept 2021, 12:43

Cell c is ripping us off

I had a wifi router contract with cell c, which it came to an end in March, the following month I was billed and i called in to ask why they took money from my account even when the contract ended, they told me I need to call in and let them know that I want to cancel, which I did and was told that they gonna still bill me for the next month as i made the call at the end of the month. They following month it was indeed cancel as i stopped receiving the wifi data bundles and they stopped billing me. Now 5 months later I get a call today that I owe cell c almost R500. I think we are being **********

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Replies (1)
Cell C
Cell C's reply18 Sept 2021, 14:26
Official
Good day Ben 

Thank you for letting us know about this. 

Your feedback helps us. 

We are looking into this issue and hope to resolve it promptly and accurately.

^YM

Best regards,