FN
Fhatuwani N

1 reviews | Active since Mar 2012

13 May 2016, 09:03

Cell C is reaping off my data and Airtime

<p>I use to think cell c is the best network because i never experience any problem and their charges were low, especially data. Now it is the worst network. When I buy data and they dont last. I bought R150 airtime on 27 April, on 29 around 16:00 i checked my balance and the airtime was still there and i was still using free data i got when i bought airtime. to my supprise in the morning on Sa****ay when i check my balance, it was R25. I was very shocked. When i enquire they told me to deactivate some of the apps which i did. 01 May i received 500 monthly mb, they lasted until 10 May. on 10 May I bought R140 airtime where i received 200 MB and also i bought 1 Gigabytes data . which means i had a total of R1200MB. yesterday i checked in the morning, I had 800MB left, which means 400MB were gone by 3 days.Today all 800 data are finished by 1 day. This does not make sense at all. I do not download, i use facebook, Instagram and few sofwares. I also have nite data. 500MB i get form Cell C can be used more that 10 days but the airtime or data i buy finish in few hours or few days. I also have nite Gigabytes but they dont finish. What i see Cell C is just waiting for me to put airtime or data so that you chow my money. This is not fair at all. I wish i can end this contract and move to another network.</p>

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Replies (2)
Cell C
Cell C's reply13 May 2016, 10:33
Official
We have requested one of our team members to follow up on this matter and assist. You will be contacted with feedback. Regards Cell C | PN
FN
Fhatuwani N's update17 May 2016, 14:22
Reviewer Update
Patrick Mphuthi you wasted a lot of my time by explaining nonsense. Telling me what what MB was taken away. Taken to where? You know very well that you reap off peoples money. The report you sent me is not helping me with anything. I want to know where my data and money is taken. I work very hard for my money, and i have lot of responsibility but now is like i am working for Cell C. Please tell me what happened to my data and why this data is taken away only if i bought lot of data or airtime. It does not make sense at all. I have never download any movie or music.