RP
Reeven P

1 reviews | Active since Oct 2015

18 Apr 2018, 10:16

Cell C is Putrid, Unprofessional and ***********

I've been trying to solve a case with them for more than a month now. Cell C is the worst company to deal with, They've got *********** staff, untrained and with no s****s to offer a service or even do their daily job. They offered me a reduced installment on a contract, they blaming outsourced companies that is dealing on behalf of Cell C. I've contacted the CEO's office and can you believe it no one can solve the issues they want to make there problem mine. This is putrid and unprofessional that not even the CEO or the directors can realise their mistake and deal with it according to our CPA laws. I will however contact the consumer complains commission to ensure this issue is properly dealt with. In the meantime i wont pay them a cent as i want all 4 contracts cancelled purely because they the worst ever company I've dealt with from CEO's office to the stores.

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Replies (2)
Cell C
Cell C's reply18 Apr 2018, 10:27
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | DA

Cell C
Cell C's reply18 Apr 2018, 14:35
Official

Our consultant has contacted you and you stated that you are already being assisted.

Regards

Cell C | DA