SD
Sibusiso D

1 reviews | Active since Jun 2019

19 Jun 2019, 08:32

Cell C is pure ***

Cell C promised to resolve a query I had with them since last year. They said soon and I still don't have any feedback from them. I'm happy I have met a legal expert who is assisting me in suing Cell C after the review I posted. Since last year Cell C confirmed I had paid off my contract and will send me a paid up letter. I saved and recorded every phone call and email interaction including the number of places I was rejected credit as a result of cell c or lost employment... I've also sent the form to the ombudsman.. Anyone who has the same problem with Cell.. Please follow the same procedure.... I'm confident it will work.. And for anyone still using cell C... Grow up...

0
Replies (3)
Cell C
Cell C's reply19 Jun 2019, 09:16
Official
Good morning  Sibusiso 

A request to have your credit record updated was sent on 12/06/2019.  Kindly note that this process takes up to 14 working days.

We have requested the legal department to issue you with a paid up letter.
Can this be emailed to  ***?

Regards
DA
SD
Sibusiso D's update19 Jun 2019, 09:23
Reviewer Update
Yes please, please email it to me. ********** When will I get the paid up letter because I've been promised this from last year.
Cell C
Cell C's reply19 Jun 2019, 10:07
Official
Good morning

Kindly check your emails.
The letter has been forwarded.

Regards
DA