Cell c is ****!

I am a cell c c-fibre paying customer. I moved addresses and needed Vumatel and Cell c to install and move my services to the new address. It took Cell c a month (With me following up 2 to 3 times a week) to finally accept my application so that Vumatel could come and do installation at my new address. Vumetal successfully installed- with great service- on 09/04/2019 and gave me my new object number. I called cell c to update them and ask that they move my services to the new object number (which I supp****). "Yes ma'am I will assist you" "turn around time is 24-48hrs". It's now FRIDAY!! No phone call! No services and I'm paying R980 for *******!!! I also can not work as I work from home and need fast internet, hence I pay for fibre. I've blasted cell c all morning since 08:41 this morning! And STILL NOTHING!!! Cell c is USELESS and does not appreciate they're loyal customers. My number has been with cell c since 2012 and I also have two contracts with them. No loyalty to paying customers and POOR customer service!!!!!