LVdh
Lewis Van den heever

1 reviews | Active since Nov 2020

25 Jun 2021, 09:38

Cell c is pathetic

I took out a data card 2yrs ago.it expired on the 29 may.i did cancel it before that cause i was told i cannot upgrade.i took a new contract.now they charging me the discount i got 2yrs ago on that card. The card was not cancelled so keep on charging me. They say they record when you phone in but cannot go back to see i did cancelled. They say i owe R800 this month.i also got my notify me showing they took the money in June. My card no ***

0
Replies (1)
Cell C
Cell C's reply25 Jun 2021, 11:33
Official
Good day Lewis

 Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. 

We would like the opportunity to talk and investigate your feedback further. 

Please expect our call.

^YM