1 reviews | Active since Jul 2019
Cell C is pathetic
So after being a loyal customer for more than 10 years and paying my cellphone everymonth Today cell C feels they can not upgrade my account. This after having 4 contracts, but wait the best part is me being a loyal customer means nothing I could not pay an account in covid because my husband lost his job but I have made payment arrangements for this account cell C approves a cell phone upgrade for my husband and 2 months later declines me for the very same account that I have been paying off for the last 3 years. Cell C is the most pathetic service provider I have come across if I neglected to pay them by all means decline me but your payment was done every month even when their consultant done the worse to me THANK YOU CELL C YOU GUYS ARE THE BEST
We understand that receiving news of a declined upgrade can be disappointing, and we apologize for any inconvenience this may have caused.
Unfortunately, your score does not allow for the upgrade to be processed as you have been declined.
Regards,
Cell C | TM
We understand that receiving news of a declined upgrade can be disappointing, and we apologize for any inconvenience this may have caused.
Unfortunately, your score does not allow for the upgrade to be processed as you have been declined.
Regards,
Cell C | TM
This was never the case with Cell C, it use to be on how you conduct your cell C account because I remember your consultant telling me this.
This was never the case with Cell C, it use to be on how you conduct your cell C account because I remember your consultant telling me this.
Unfortunately, the process cannot be overridden from our end.
Cell C | DA
Unfortunately, the process cannot be overridden from our end.
Cell C | DA
