Cell C is pathetic at customer service!

The worst service ever, two years of frustration and anger. Now that I finally get to cancel my contract with Cell C because it expires in Dec 2018, I spent 2 hours trying to get through to the cancellation department but only to find that I am being reverted back to customer care or just cut off ? then I phone the cell c store to attempt to cancel the contract through them and I get told that they can’t help me I have to phone the cancellation department! Now I received a mail from Cell C to say if I don’t cancel the contract they will automatically renew the contract, but one can’t get hold of them! If someone from Cell C reads this please let the cancellation department contact me please as I have no interest in attempting to contact your cancellation department any longer and I will use this message as cancellation of my contract should this go to legal!!!!!!!!! Cell C your service is pathetic and unprofessional with no consideration to your customers whatsoever!!!!!!! ????????????????