Cell c IS PATHETIC!!!!

MONTH AFTER MONTH I HAVE TO RUN AFTER YOU SINCE THE 31ST JULY 2019. FOR NO REPLY. FROM YOUR SIDE. ON THE CALL RECORDING MY WIFE CLEARY SAYS THE CONTRACT SHE IS ON (5GB DATA ONLY) SHOULD STAY THE SAME. ONLY TO RECIEVE A 1GB DATA. SOME MINUTES AND AIRTIME. YOU ARE IN THE WRONG AND I REFUSE TO SITBACK AND PAY FOR SOMETHING WE NEVER AGREED TO. I HAVE BEEN TRYING TO CANCEL THE CONTRACT SINCE 31 JULY 2019. IT IS NOW JANUARY 2020!!!!!!!! THIS IS PATHETIC