AP
Austin P

1 reviews | Active since Mar 2019

13 Mar 2019, 12:07

CELL C IS PATHETIC

I bought a contract from Cell C for R500, initially. Got my first statement and realized wow I have to pay R858. I queried this and was told Sir you will have one last high bill in January. Which I paid. February statement comes through in March and now I am being told I have to pay R715. Call Center Agents attitudes suck, they are unaware of their surroundings and they take my private contact number meant for Cell C only to call me on their personal telephones. I have been running around for two months trying to get my payment to be what the contract stated. I would never recommend Cell C to anyone. Pathetic service provider

0
Replies (2)
Cell C
Cell C's reply13 Mar 2019, 12:29
Official
Our team will investigate your query and provide you with feedback with the aim of resolving this matter. 
 
Regards
DA
 
AP
Austin P's update13 Mar 2019, 12:36
Reviewer Update
Your team has been investigating and every time it's the same bull****