LT
Leigh T

1 reviews | Active since Dec 2018

27 Dec 2018, 07:06

Cell C is PATHETIC

I advise anyone who is considering a Cell C contact to avoid them at all costs. From their lack of service delivery to their inflated billing against contract agreements to their unprofessional call centre agents, I have only had problems with this network. After numerous attempts to cancel or rather, discontinue my 2 year contract after the time has lapsed, I still find myself paying for a service I no longer have or use and even higher premium than when I had the service. I have requested my bank to stop immediate payment on the account but it seems that if the reference is not 100% the same each time, it will go through. Cell C never uses the exact same reference but rather an amalgamation of digits from goodness knows where.

Cell C you are *******! I will need to continuously need to keep reversing these as you get nowhere with the call centre either.

I DO NOT RECOMMEND THIS SERVICE PROVIDER TO ANYONE!

0
Replies (3)
Cell C
Cell C's reply27 Dec 2018, 07:40
Official
Cancelling your contract should not be this frustrating.  Our team will be in touch to ensure the matter is resolved.

Regards
Cell C | DA

Best regards,

Cell C
Cell C's reply27 Dec 2018, 14:44
Official
 Theodorah attempted to reach you, with no success.  Please refer to the email sent to you.

Regards
Cell C | DA

Best regards,

Cell C
Cell C's reply28 Dec 2018, 07:51
Official
 Theodorah has made contact with you and provided feedback on your query.

Regards
Cell C | DA

Best regards,