AA
Abu A
1 reviews | Active since Feb 2016
17 Feb 2016, 09:11
CELL C IS PATHETIC!!!
LOYAL CELL C CUSTOMER!!!<br> I took an advance of R50 Emergency airtime. A day later I recharged my account with R55 yet instill owing a r21. I had to contact customer service THREE TIMES AND MY ISSUE HAS STILL NOT BEEN RESOLVED!on all three occasions my call is \dropped\" when being transferred??? HOW DO YOU HAVE BAD CUSTOMER SERVICE SUCH AS THIS??? <br> CELL C HAS LOST A CUSTOMER AND WILL NO LONGER BE RECOMMENDING THIS SERVICE PROVIDER..Cell C is PATHETIC!!! Who do I need to speak to get my ISSUE resolved without being disconnected???"
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Cell C's replyOfficial
17 Feb 2016, 09:34Hello ANNOYED!!!!!!!!!,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply17 Feb 2016, 09:34
Official
Hello ANNOYED!!!!!!!!!,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,