TM
THULANG M
1 reviews | Active since Nov 2021
26 Nov 2022, 13:57
Cell c is now down the drain
I'm having a HORRIBLE time with cell c.. Everyday all day I lose connection people have to call me twice sometimes.. Everytime I mean every single time I use those *120* code for cellphone banking or cell c services or whatever I lose connection and I'm not able to complete what I'm doing.. I call the customer care I'm told dial 084135 for technical support which takes me back to customer care.. Then I'm told to dial ***4 they are open 24/7 but when I call I find out they have operating hours mon-fri.. My friends kept telling cell c is trash and use to defend cell c now i just can't defend them
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
27 Nov 2022, 11:08Hi Thulang Madlamba
Thank you for reaching out.
We're sorry to hear that, we have referred your matter to the team .
They will be in touch to assist.
^NH
Thank you for reaching out.
We're sorry to hear that, we have referred your matter to the team .
They will be in touch to assist.
^NH
Best regards,
Cell C's reply27 Nov 2022, 11:08
Official
Hi Thulang Madlamba
Thank you for reaching out.
We're sorry to hear that, we have referred your matter to the team .
They will be in touch to assist.
^NH
Thank you for reaching out.
We're sorry to hear that, we have referred your matter to the team .
They will be in touch to assist.
^NH
Best regards,
TM
THULANG M's updateReviewer Update
07 Dec 2022, 16:49Still waiting!. got a call from the social media team telling me ill get a call from the technical team within 24hours its been 216 hours(9Days) still waiting!
TM
THULANG M's update07 Dec 2022, 16:49
Reviewer Update
Still waiting!. got a call from the social media team telling me ill get a call from the technical team within 24hours its been 216 hours(9Days) still waiting!
Cell C's replyOfficial
09 Dec 2022, 09:30Dear Thulang,
We apologize for the delay in resolving your query.
Please note your query has been escalated for further assistance and we are still awaiting feedback. The consultant will contact you to provide feedback once the issue has been resolved.
Regards
^GN
We apologize for the delay in resolving your query.
Please note your query has been escalated for further assistance and we are still awaiting feedback. The consultant will contact you to provide feedback once the issue has been resolved.
Regards
^GN
Best regards,
Cell C's reply09 Dec 2022, 09:30
Official
Dear Thulang,
We apologize for the delay in resolving your query.
Please note your query has been escalated for further assistance and we are still awaiting feedback. The consultant will contact you to provide feedback once the issue has been resolved.
Regards
^GN
We apologize for the delay in resolving your query.
Please note your query has been escalated for further assistance and we are still awaiting feedback. The consultant will contact you to provide feedback once the issue has been resolved.
Regards
^GN
Best regards,