MF
Marco F
1 reviews | Active since Dec 2019
10 Dec 2019, 10:54
Cell C is not giving me service
I have been trying to get a refund from Cell C for 2 weeks. The escalation system does not work. No one at back office calls me no one is really trying to help me at Cell C. I am tired of receiving escaltions. I just want Cell C to give me a call and help me resolve this issue
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Replies (2)
Cell C's replyOfficial
10 Dec 2019, 11:08Hi Marco
We are here to assist you.
Please reply privately and advise what the refund is for.
^MM
We are here to assist you.
Please reply privately and advise what the refund is for.
^MM
Cell C's reply10 Dec 2019, 11:08
Official
Hi Marco
We are here to assist you.
Please reply privately and advise what the refund is for.
^MM
We are here to assist you.
Please reply privately and advise what the refund is for.
^MM
Cell C's replyOfficial
10 Dec 2019, 12:28We will unfortunately not be able to refund you due to your payment profile/history. The payment has been used to offset your next bill.
Thank you very much for the payment.
^MM
Thank you very much for the payment.
^MM
Cell C's reply10 Dec 2019, 12:28
Official
We will unfortunately not be able to refund you due to your payment profile/history. The payment has been used to offset your next bill.
Thank you very much for the payment.
^MM
Thank you very much for the payment.
^MM