Cell C is Nonsense

Now CellC requires me too resend documents which I did the run around too gather as I sent 4 years ago regarding my query these people are really frustrating me,but when I called first they gave me a reference number too my case,it’s always a different person doing things differently it’s like they are not trained well to do their job,my God I can’t believe such a big company is so unprofessional,consultant ended up hanging up the line on me when I had valid questions too ask