AW
Anonymous W

1 reviews | Active since May 2018

04 Jan 2021, 04:18

Cell C is making working from home impossible!

Cell C 4days and no wifi still. I have lodged complaints telephonically and via facebook! Cell C my fibre is off since 1 January 2021. Reference number is :Support Tickets ISP-265645. Please assist. You are making working from home impossible.

The same situation happened on 7/12/2020 and I had to wait a week for you to fix.

Fix my fibre or I move networks.

End of January you want to be paid but I had no wifi and received bad service.

Your service is RIDICULOUS .

On your facebook page there is so many complaints and customers saying you don't get back to them. I agree, you just don't care. No wonder the company is in trouble.

0
Replies (2)
Cell C
Cell C's reply04 Jan 2021, 07:24
Official
Hi Uyleta 

Thank you for reaching out to us. 

Please reply privately and provide us with your ID number or Cell C account number for us to access your account.

^MM
Cell C
Cell C's reply04 Jan 2021, 11:37
Official
Hi Uyleta 

Thank you for taking our call. 

We can confirm that your query has been resolved. 

^MM