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Tshegofatso R

1 reviews | Active since Aug 2020

07 Sept 2022, 10:52

Cell C is just horrible!!

Cell C is the pits, sent them a POP on the 28th of May, was told that they will allocate the funds. To this day they are still debiting me, the account shows that I am months in arrears yet I have paid. This is messing my credit record. I called multiple times, requested to speak to managers but will nothing. When are you going to take your clients serious?

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Replies (4)
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Tshegofatso R's update07 Sept 2022, 11:41
Reviewer Update
It was sent to ***
Multiple consultants said they could see the PoP and said they will send the request to allocate funds.
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Tshegofatso R's update07 Sept 2022, 11:59
Reviewer Update
Thanks will do.
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Tshegofatso R's update09 Sept 2022, 07:57
Reviewer Update
Hi, I sent the email but still no response then I get an sms that my account is handed over. How do you handover an account that is paid?
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Tshegofatso R's update09 Sept 2022, 08:37
Reviewer Update
This is really affecting my credit record and I am supposed to have a clear credit record at work. I can’t be receiving an sms that the account is handed over when I paid. May I please get confirmation once this is done together with the settlement letter.

Email: ***