1 reviews | Active since Mar 2009
Cell C is indeed the worst Network provider on EARTH.
<p>I called Cell C on several Occasions wanting to cancel my contract( which was left with 4 months at that time, Nov 2016) with them and when i eventually got the quote on how much to pay to part ways with them, i was given the below figure</p> <p>Please find the below early settlement fee for your contracted number/s :</p> <p>1. ********** 000 = R 13,290.75 contract end date 07/02/2017.</p> <p>Which did not make sense because i pay R125 pm for such contract.</p> <p> </p> <p>when i called to inquire i was told it was an error and that i must only Pay R174 to cancel my contract and send proof of Payment.</p> <p> </p> <p>Which i did on 15 Nov 2016, and Cell C debited my account on 25 Nov 2016, which i thought well, its okay maybe the R174 excluded the Nov Payments.</p> <p>Suprising in December 2016 Cell C again debited my account with R132 this time, and then i went to reverse such debit order since i was unable to get answers on the reason for the debit order on a cancelled contract. Guess what on 12 Jan 2017 they again debited my account, this time around i do not for what.</p> <p> </p> <p>Cell C is indeed the worst Network provider on EARTH.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Theodorah confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Theodorah confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
