Cell C is ***********

Cell c are ****** and are real ***********, how is it that a daily 3GB data for R24 dissapears in matter of minutes and when you call the tell you that systems haven't updated to see where it went they being Nqobile, then she has the audacity to transfer me to another consultant telling me it's another department to create a self-service pin because apparently hers hasn't updated, it will update in 30 min, I was given a ref number of which now I'm told that case has been closed, how do you close a case that hasn't reached a resolution yet and now I'm given a new ref by Azile Mlenzana for a new escalation bear in mind I'm the one keeping contact with them, they don't even call me to notify me about the progress,. Monday I spoke to sibongile molemahae and she asked for my email address to send info about my query and to find out who called me but to this day I haven't been contacted, instead I got a blank call which when I answered no one was on the other line, then I was told they have to find that person. So does it mean no one can help me besides that person like really, I WANT MY 3GB BACK OR THEY SHOULD JUST REIMBURSE MY R24 AND I'LL PART WAYS WITH CELL C