CELL C IS INCOMPATEND
I have tried to do an upgrade from a Data package to a handset.First they tell me i cant after several phone calls. Then i called on 6 April again and the agent told me yes i can do a migration but i have to take a data and airtime package - the smart chat, i went through the process with all the questions, they even sent me my OTP,now i called to follow up on delivery of my handset and they cant pick up anything on their system of my phone call on 6 April. This is RIDICULOUS! Poor Poor Service! DONT EVER GO TO CELL C!
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Cell C's replyOfficial
11 Apr 2016, 10:46Hello melissasiewertse,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Apr 2016, 10:46
Official
Hello melissasiewertse,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,