KL
Kabelo L
1 reviews | Active since Aug 2021
22 Aug 2021, 11:27
CELL C IS HOLDING MY FIBRE LINE HOSTAGE
CellC refuses to cancel my Fibre contract referring me to their T’s and C’s....same T’s and C’s have a clause where they themselves ought to have ALREADY cancelled my contract. Result: my fibre line is BEING HELD HOSTAGE....laid a complaint via their prescribed process (ref nr ***) and IT STILL HAS NOT BEEN ATTENDED
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Replies (3)KL
Kabelo L's updateReviewer Update
22 Aug 2021, 12:29Please DONT APOLOGIZE...JUST DO YOUR JOB!!!!!
My contact number ***
My contact number ***
KL
Kabelo L's update22 Aug 2021, 12:29
Reviewer Update
Please DONT APOLOGIZE...JUST DO YOUR JOB!!!!!
My contact number ***
My contact number ***
KL
Kabelo L's updateReviewer Update
23 Aug 2021, 09:44I have yet to receive a formal call or reply via email from a properly mandated individual WHO CAN IDENTIFY THEMSELVES AND TAKE ACCOUNTABILITY FOR THEIR DECISION....at the very least, CELL C SHOULD CANCEL THEIR LEASE WITH VUMATEL IN ORDER TO ALLOW MY NEW ISP TO ACTIVATE MY LINE WITH THEM..the billing dispute can be handled in the background without depriving me the ability to have internet access
KL
Kabelo L's update23 Aug 2021, 09:44
Reviewer Update
I have yet to receive a formal call or reply via email from a properly mandated individual WHO CAN IDENTIFY THEMSELVES AND TAKE ACCOUNTABILITY FOR THEIR DECISION....at the very least, CELL C SHOULD CANCEL THEIR LEASE WITH VUMATEL IN ORDER TO ALLOW MY NEW ISP TO ACTIVATE MY LINE WITH THEM..the billing dispute can be handled in the background without depriving me the ability to have internet access
KL
Kabelo L's updateReviewer Update
23 Aug 2021, 15:20 A FULL 5 HOURS LATER AND ALMOST COB AND I STILL HAVE NOT RECEIVED FEEDBACK OR BEEN GIVEN A CALL AS REQUESTED....CELLC IS AN UTTER JOKE OF A COMPANY.....DO I HAVE TO THREATEN YOU WITH A LAWYER’S LETTER BEFORE ANY ACTION GETS TAKEN?
KL
Kabelo L's update23 Aug 2021, 15:20
Reviewer Update
A FULL 5 HOURS LATER AND ALMOST COB AND I STILL HAVE NOT RECEIVED FEEDBACK OR BEEN GIVEN A CALL AS REQUESTED....CELLC IS AN UTTER JOKE OF A COMPANY.....DO I HAVE TO THREATEN YOU WITH A LAWYER’S LETTER BEFORE ANY ACTION GETS TAKEN?