CS
Carmen S

1 reviews | Active since Mar 2017

16 Mar 2017, 11:03

Cell C is **********

<p>they sent me an sms saying i have reached my monthly limit yet i only made a 2minute call two days before. i was not on the internet before and after that and on the 11 March they sent me an sms saying i have R88 Available spend and today its all done and when i called they said it's due to internet charges but my phone has a data usage chart and i can see exactly how much i used since i have the phone and month to month viewing. they think everyone is stupid!!!!! STOP *****ING CELL C ! I have been a loyal customer for so many years and this is how you treat me </p>

0
Replies (2)
Cell C
Cell C's reply16 Mar 2017, 11:22
Official

Hi Carmen

We will get one of our data specialists to validate your usage. You will be contacted during the course of the day with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply20 Mar 2017, 09:33
Official

Danielle has contacted you and provided feedback regarding this matter. She also advised on how to close the applications on your device.

Regards

Cell C | PN