TN
Thuso N

1 reviews | Active since Jan 2022

06 May 2023, 14:59

Cell C is *******

I bought a cellphone with Cell C. I did not use the cell c sim. Now i lost the phone that was insured all im asking is for them to block the device and give me ITC number. They cannot help they taking me from pillst to post not even the branch (walk in ) could not help. Cell C is really not the best and they proove it all the time they given a chance

0
Replies (1)
Cell C
Cell C's reply06 May 2023, 15:09
Official
Dear Thuso,

Thank you for contacting us regarding the blacklisting of your device. 

We are sorry to hear that the device was lost and will gladly assist. For a device to be blacklisted, you are required to contact the service provider of the SIM card that was lost with the device. In an instance where the device was not bought from Cell C but a Cell C SIM card was being used on that device when it was lost, we would need to assist with blacklisting the device. 

Please confirm the number that was lost with the device and the date it was lost for us to assist, provided this was a Cell C number.

Regards,
^TN