PN
Pauvashnee N

1 reviews | Active since Feb 2018

06 Mar 2018, 10:28

Cell c is disgusting pathetic horrible even the head office is pathetic

Hello everyone I would just like to say once again Cell c is pathetic I would never recommend them to anyone even if my life depends on it. I am not working and the guy insists that I need to pay for the charges... What kind of customer service is that.. They have proof on that side that I agreed to 129 a month for 2 gigs of data how do I know that they edited the voice note The guy from head office that called me says no that I agreed to more then 129 for 2 gigs I told him that I have received messages stating that my data bundle was finished and after that the modem never worked Buy he still insists...customer service from cell c is disgusting

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Replies (1)
Cell C
Cell C's reply06 Mar 2018, 10:48
Official

Good morning Pauvashnee

As per the feedback on the system, the consultant who contacted you listened to the call recordings and provided you with feedback based on the call recordings and findings. Please note, the call recordings are not edited.

Regards

Cell C | PN