DK
DEIDRE K

1 reviews | Active since Mar 2021

16 Mar 2021, 09:05

CELL C IS AN ABSOKUTE JOKE!!! DEBITING YOUR ACCOUNT WHEN A CONTRACT WAS CANCELLED 5 MONTHS AGO!!!!!!!!!!!!!!!!

Cell C is an ABOSULUTE JOKE!!! Their level of service is shocking and over and above that they DEBIT YOUR ACCOUNT for a contact that was cancelled in November 2020. With all my REFERENCE numbers and confirmation messages stating that it was cancelled they still debited my account. My account was terminated last year already and I was sitting with a phone that was non existent and now all of a sudden they re-activated my account!! I AM ABOSOLUTLY DISCUSTED WITH YOUR SERVICE, YOU GUYS ARE *****S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AND on top of that I cannot make contact with any form of management and the reginal number is also non existent that is provided on the internet!!!! YOU GUYS DO NOT DERSERVE ANY BUSINESS IF THIS IS THE WAY TO WORK!!!!!!!!

0
Replies (2)
Cell C
Cell C's reply16 Mar 2021, 09:53
Official
Hi Deidre 

We apologize for the service you have experienced. As per the system your number is on prepaid.

^PN
DK
DEIDRE K's update16 Mar 2021, 09:55
Reviewer Update
this does not make sense as my account was debited by R 888.00 on the 15th March and I received my benefits!! So someone needs to explain to me why they are still debiting my account if it is on pre paid ???