CELL C IS ACTING **********Y FOR 5 YEARS

This review has also been e-maiIed to *** without any response and only requeted a rating performance on their action which never took place??? I received a copy of my agreement today 2 September 2019 No. *** from my local Cell C at the Highveld Mall, Witbank. This agreement was initially extended for two year from 06/2014 without my approval as I haven’t made any use of the Cell sim as can be observed from day one. I initially stopped the debit order of R99.87 since 2014 and then I received a call from Cell C to notify me that I am behind on payment and I then queried the fact of the payment, and was told that I have renewed the contract, the initial contract was through Fnb, a tablet and Cell C contract for 2 years only! 15 Jul 2019 CELLC SP*****06 - R99.87. I then requested Cell C to e-mail me the proof mentionedof the extended contract which I have approved but I haven’t received anything to date. I have stopped the stop order several times but now Cell C is putting a payment through now since August 2019 for R 175.00 Ref Sp ******1 ?? Payment 15th October 2019, Description One, CELLC SP********, Description Two ***N, Transaction Amount -250.00 The renewal of the initial contract was not agreed by me and due fact that I haven’t received any proof from Cell C, the renewal agreement I received from my local Cell C branch does not bear any approval from me and Cell C cannot change the contract as they wish?? The initial agreement was through my bank FNB for 24 months payment agreement for a tablet and Cell C were not the position to make any changes to the initial contract? If this issue is not sorted within 15 days with respect to have been refunded with all the monies paid to Cell C since June 2014 by reinstating stop orders with different references my attorney would lay a charge against Cell C for *****!! I also laid a complaint through Hello-Peter, but now response from Cell C??