CELL C IS A WASTE OF TIME AND I HIGHLY RECOMMEND CHANGING YOUR ACCOUNT TO ANOTHER SERVICE PROVIDER

NAME & SHAME: *Cell C* DOUGLAS CRAIGIE STEVENSON - CEO CELL C CELL C Shareholders: Blue Label Telecoms Nett UEPS Technologies BC Telecommunications Cell SAF Cell C Well here I Go !!!! My cell number *** which is required for My Real Estate Business has failed to have the benefits loaded since the 25th of the month. I made the "fault" of requesting a change in debit order to the 01st of each month. This was obviously a HUGE ENDEAVOUR & AN INCOMPABLE TASK WHICH I REQUESTED (...."How I dare inconvenient them?") Needless to say, once I realised I could use my GMaps, could not call etc and had no benefits loaded I began this quest to have it corrected !! On the 3rd January after at least 6 calls or more, I finally (SO I THOUGHT) got a resolution. I was told to go into a Cell C office "anyone" with a reference number and pay the pro-rata amount, firstly NO CELL C offices in Malls take money ? Should the call consultant not have known this ? I was then sent off with a reference number to PicknPay easy-pay. I am sitting looking at my receipt dated ***2 @ 13h41. I raced home and emailed proof and was told to wait 48 hours. I have subsequently phoned and phoned spoken to copious amount of people - have names, ref numbers and confirmation that my account would be resolved and of course "I am so very sorry Mam" On the 10th I was done with the **** SHOW !!!! I then got on the phone not very politely requested a senior person, well have spoken to 3 "Senior" "Managers" since. NEO MOCHELA MAKHOFI - who was going to call me in 20 minutes on the 11th January NNene / Nolwasi / REBOANA (my best yet - told me my package had been discontinued so I needed to upgrade to a different package) with the normal promises of calling me back to confirm all in order. Dear Precious (Upgrade Department) 084 134 T.H.A.N.K. YOU for debiting my ACCOUNT AGAIN ON THE 12TH OF JANUARY TODAY is the 14 midday and I still have NO benefits. Please can SOMEONE ASSIST me with whom to talk to (of I know the "security questions / tricks / order / etc..." verbatim by now as I have to do them each time I call another *********** Cell C staff member. All I want at this stage is to have my account that they willingly debit without and problem; credited and I will be "On My Way" PS: curious to see if this gets any reponse, will be the quickest yet!!