LM
Learongwa M
1 reviews | Active since Feb 2023
10 Mar 2025, 16:38
Cell c is a very useless contract you can take
I have been played by cellc from 10 of February when they closed my sim card cos I had arrears so I paid R278 on the 10th of February then it was closed still then I called them to find out why they said I must pay R378 which I did on the 15th of February still remained inactive I called them daily and sent proof of my payments daily to every consultant that I spoke to,on the 7th of March I payed they claim my 2 payments haven't reflected yet from last month so I see they playing games and I told them I'll report this matter to ombudsman.mostly I'll get very rude consultants who goes as far as saying if they can't get my payment I must pay again
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Replies (3)0
Replies (3)LM
Learongwa M's updateReviewer Update
10 Mar 2025, 17:24The same reply and non stop escalations ay no I don't need this
LM
Learongwa M's update10 Mar 2025, 17:24
Reviewer Update
The same reply and non stop escalations ay no I don't need this
LM
Learongwa M's updateReviewer Update
12 Mar 2025, 10:02My line is off yet I sent proof of payments yho ay cell c I won't recommend it to any1 cos they act like they helping but clearly they donot want to do the right thing
LM
Learongwa M's update12 Mar 2025, 10:02
Reviewer Update
My line is off yet I sent proof of payments yho ay cell c I won't recommend it to any1 cos they act like they helping but clearly they donot want to do the right thing
Cell C's replyOfficial
12 Mar 2025, 10:09Dear Learongwa Mo*****i,
We understand your frustration and sincerely apologize for the inconvenience. We have referred your query to the agent handling your case to assist with resuming your line in the interim. We will be in touch with further updates.
Thank you for your patience.
Regards,
Cell C | TM
We understand your frustration and sincerely apologize for the inconvenience. We have referred your query to the agent handling your case to assist with resuming your line in the interim. We will be in touch with further updates.
Thank you for your patience.
Regards,
Cell C | TM
Cell C's reply12 Mar 2025, 10:09
Official
Dear Learongwa Mo*****i,
We understand your frustration and sincerely apologize for the inconvenience. We have referred your query to the agent handling your case to assist with resuming your line in the interim. We will be in touch with further updates.
Thank you for your patience.
Regards,
Cell C | TM
We understand your frustration and sincerely apologize for the inconvenience. We have referred your query to the agent handling your case to assist with resuming your line in the interim. We will be in touch with further updates.
Thank you for your patience.
Regards,
Cell C | TM
