MT
Mpumi T
1 reviews | Active since Aug 2022
03 Feb 2026, 05:01
Cell C is a useless network!
Cell C I cannot keep going through the same thing with you every month. Why the hell has my account been suspended when payment was made on the 31st of January???? I want nothing to do with your services anymore, I want my contract cancelled, today!!!! You’re so damn unprofessional!!! 😡😡
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Replies (2)0
Replies (2)
Cell C's replyOfficial
03 Feb 2026, 06:11Dear Mpumi Tshabalala,
Thank you for reaching out to Cell C regarding your account.
We sincerely apologize for the frustration and inconvenience this has caused. We understand how upsetting it is to experience repeated suspensions, especially after making payment. 🙏
Your case has been escalated to our senior support team for urgent review. They are investigating why your account was suspended despite the payment made on 31 January and are working to resume your line as a priority.
We appreciate your patience while we resolve this matter as quickly as possible.
Kind regards,
Cell C | SM
Thank you for reaching out to Cell C regarding your account.
We sincerely apologize for the frustration and inconvenience this has caused. We understand how upsetting it is to experience repeated suspensions, especially after making payment. 🙏
Your case has been escalated to our senior support team for urgent review. They are investigating why your account was suspended despite the payment made on 31 January and are working to resume your line as a priority.
We appreciate your patience while we resolve this matter as quickly as possible.
Kind regards,
Cell C | SM
Best regards,
Cell C's reply03 Feb 2026, 06:11
Official
Dear Mpumi Tshabalala,
Thank you for reaching out to Cell C regarding your account.
We sincerely apologize for the frustration and inconvenience this has caused. We understand how upsetting it is to experience repeated suspensions, especially after making payment. 🙏
Your case has been escalated to our senior support team for urgent review. They are investigating why your account was suspended despite the payment made on 31 January and are working to resume your line as a priority.
We appreciate your patience while we resolve this matter as quickly as possible.
Kind regards,
Cell C | SM
Thank you for reaching out to Cell C regarding your account.
We sincerely apologize for the frustration and inconvenience this has caused. We understand how upsetting it is to experience repeated suspensions, especially after making payment. 🙏
Your case has been escalated to our senior support team for urgent review. They are investigating why your account was suspended despite the payment made on 31 January and are working to resume your line as a priority.
We appreciate your patience while we resolve this matter as quickly as possible.
Kind regards,
Cell C | SM
Best regards,
Cell C's replyOfficial
04 Feb 2026, 10:46Dear Mpumi Tshabalala,
Please receive feedback on your request/query.
Your line was temporarily locked for outgoing calls due to a payment that had not yet reflected on your account. We note that you made a payment via EFT, but it did not reflect immediately, resulting in a suspension of the line for non-payment from the previous month.
After receiving your proof of payment, we were able to unlock your line and correctly allocate the payment to your account.
Kind regards,
Cell C | GM
Please receive feedback on your request/query.
Your line was temporarily locked for outgoing calls due to a payment that had not yet reflected on your account. We note that you made a payment via EFT, but it did not reflect immediately, resulting in a suspension of the line for non-payment from the previous month.
After receiving your proof of payment, we were able to unlock your line and correctly allocate the payment to your account.
Kind regards,
Cell C | GM
Best regards,
Cell C's reply04 Feb 2026, 10:46
Official
Dear Mpumi Tshabalala,
Please receive feedback on your request/query.
Your line was temporarily locked for outgoing calls due to a payment that had not yet reflected on your account. We note that you made a payment via EFT, but it did not reflect immediately, resulting in a suspension of the line for non-payment from the previous month.
After receiving your proof of payment, we were able to unlock your line and correctly allocate the payment to your account.
Kind regards,
Cell C | GM
Please receive feedback on your request/query.
Your line was temporarily locked for outgoing calls due to a payment that had not yet reflected on your account. We note that you made a payment via EFT, but it did not reflect immediately, resulting in a suspension of the line for non-payment from the previous month.
After receiving your proof of payment, we were able to unlock your line and correctly allocate the payment to your account.
Kind regards,
Cell C | GM
Best regards,