NM
Nokukhanya M

1 reviews | Active since Jul 2012

10 Jun 2021, 12:06

CELL C IS A TOTAL MESS.

Cell C is a total mess. They have failed to assist me with an amount of R90.00 that keeps on showing up on the credit report. They told me my account is paid up and they are the ones owing me R90.00. How can my life be made so difficult for years by a mere R90.00. This is a second review I am writing. Cell C had promised to contact me and sort this out but they have failed me. I even went in to the nearest Cell C stop but all my efforts have been in vain. I think it is time I take legal action against them.

0
Replies (6)
Cell C
Cell C's reply10 Jun 2021, 12:25
Official
Hi Noluthando

Thank you for contacting us.

We apologize for the frustration this has caused you, we are still  dealing with your issue.

^NH

Best regards,

NM
Nokukhanya M's update10 Jun 2021, 12:29
Reviewer Update
No, have failed me. I have been waiting forever and nothing has been done by Cell C.
Cell C
Cell C's reply10 Jun 2021, 13:07
Official
Hi Nokukhanya

We can confirm that the account has been closed as settled. 

^MM

Best regards,

NM
Nokukhanya M's update10 Jun 2021, 13:39
Reviewer Update
Please send me the paid up letter to ***
Cell C
Cell C's reply10 Jun 2021, 14:24
Official
Noted, will do. 

^MM

Best regards,

Cell C
Cell C's reply11 Jun 2021, 15:56
Official
Hi Nokukhanya

Our support team has been trying to get hold of you.

^NH

Best regards,