HK
Honey K

1 reviews | Active since Oct 2016

18 Sept 2018, 15:04

Cell C is a *****

*****. I JUST RECHARGED WITH R200 WORTH OF AIRTIME EARLIER TODAY. YES I GOT 500 MG FREE DATA AND I BOUGHT THE SHOUTOUT WHATSAPP DATA. WITHIN A SPACE OF LESS THEN 6 HR MY FREE DATA, YES MY FREE DATA WAS DEPLETED AND MY REMAINING R145 WORTH OF AIRTIME GONE. UPDATING LESS THEN 400 MB DOES NOT WARRENT THAT YOU TAKE THE WHOLE 500MB. WHAT YOU ARE DOING IS JUST *****ING, WHAT THE HELL

PLEASE DONT BE LIKE MTN THAT *****S DATA. WE WORK HARD TO RECHARGE, YOU HAVE NO RIGHT TO JUST. WHY ARE YOU TRYING TO FORCE US TO TAKE CONTRACTS THAT BINDS US FOR A PERIOD OF 24 MONTH. WHAT THE ****

0
Replies (2)
Cell C
Cell C's reply18 Sept 2018, 15:22
Official

Good afternoon Honey

We will get one of our team members to follow up on this matter and assist. Airtime and data do not disappear, there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones, and faster networks mean data is used quicker etc.

Regards

Cell C | PN

Cell C
Cell C's reply19 Sept 2018, 16:06
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN