VS
Van S
1 reviews | Active since Feb 2021
02 Feb 2021, 08:25
Cell C Is A **** Service Provider
I have been sent from pillar to post for over 2 weeks now, the network coverage all of a sudden is not fucntional, all cell c employees are nothing but useless, from their online agents to the actual call center, No ine seems to know what they are doing, all I am getting is ref numbers and not even a single solution, I am just waiting for my contract term to come an end then I will cancel everything.
Helpful (0)
Replies (10)0
Replies (10)VS
Van S's updateReviewer Update
02 Feb 2021, 08:31Guys I am tired of explaining the same thing to you guys...
I cannot make calls or use the damn internet
I cannot make calls or use the damn internet
VS
Van S's update02 Feb 2021, 08:31
Reviewer Update
Guys I am tired of explaining the same thing to you guys...
I cannot make calls or use the damn internet
I cannot make calls or use the damn internet
VS
Van S's updateReviewer Update
02 Feb 2021, 09:32YOU ALWAYS DO THIS, YO NEVER ATTEND TO ANYONE'S QUERIES AND THEN WHEN YOU ACTUALLY DO YOU'LL ADVISE OF A 24 TO 48 HOURS FEEDBACK WHICH IS WHAT HAS BEEN HAPPENING FOR THE PAST 2 WEEKS, I AM JUST WAITING FOR MY CONTRACTS TO COME TO AN END BECAUSE YOU DON'T SEEM CARE ABOUT YOUR CLIENTS, APPALLING SERVICE!!!
VS
Van S's update02 Feb 2021, 09:32
Reviewer Update
YOU ALWAYS DO THIS, YO NEVER ATTEND TO ANYONE'S QUERIES AND THEN WHEN YOU ACTUALLY DO YOU'LL ADVISE OF A 24 TO 48 HOURS FEEDBACK WHICH IS WHAT HAS BEEN HAPPENING FOR THE PAST 2 WEEKS, I AM JUST WAITING FOR MY CONTRACTS TO COME TO AN END BECAUSE YOU DON'T SEEM CARE ABOUT YOUR CLIENTS, APPALLING SERVICE!!!
Cell C's replyOfficial
02 Feb 2021, 09:48Your number has been migrated to roam on our partner network for fast and improved network connection at no extra cost to you.
Change your network settings to automatic, enable data roaming and restart your device.
^MM
Cell C's reply02 Feb 2021, 09:48
Official
Your number has been migrated to roam on our partner network for fast and improved network connection at no extra cost to you.
Change your network settings to automatic, enable data roaming and restart your device.
^MM
VS
Van S's updateReviewer Update
02 Feb 2021, 14:05YOU AND YOUR ROAMING PARTNER ARE MAKING MY ;IFE A NIGHTMARE BECAUSE I LITERALLY HAVE 0 COVERAGE, ALL YOUR TROUBE SHOOTING SOLUTIONS ARE USELESS TO ME, PLEASE FIX YOUR **** SERVICE, I HAVE BEEN MORE THAN PATIENT WITH YOU GUYS, 2 WEEKS IS A VERY LONG TIME
VS
Van S's update02 Feb 2021, 14:05
Reviewer Update
YOU AND YOUR ROAMING PARTNER ARE MAKING MY ;IFE A NIGHTMARE BECAUSE I LITERALLY HAVE 0 COVERAGE, ALL YOUR TROUBE SHOOTING SOLUTIONS ARE USELESS TO ME, PLEASE FIX YOUR **** SERVICE, I HAVE BEEN MORE THAN PATIENT WITH YOU GUYS, 2 WEEKS IS A VERY LONG TIME
Cell C's replyOfficial
02 Feb 2021, 16:09Hi Van
Please change your network settings to Manual Network Selection, then select Vodacom and advise.
Regards
^MP
Please change your network settings to Manual Network Selection, then select Vodacom and advise.
Regards
^MP
Cell C's reply02 Feb 2021, 16:09
Official
Hi Van
Please change your network settings to Manual Network Selection, then select Vodacom and advise.
Regards
^MP
Please change your network settings to Manual Network Selection, then select Vodacom and advise.
Regards
^MP
VS
Van S's updateReviewer Update
02 Feb 2021, 16:13GUYS, FOR THE LAST TIME, I HAVE NO COVERAGE FOR VODACOM IN MY AREA, PLEASE GET YOUR **** TOGETHER!
VS
Van S's update02 Feb 2021, 16:13
Reviewer Update
GUYS, FOR THE LAST TIME, I HAVE NO COVERAGE FOR VODACOM IN MY AREA, PLEASE GET YOUR **** TOGETHER!
VS
Van S's updateReviewer Update
02 Feb 2021, 16:25AND BECAUSE YOUR SERVICE IS PATHETIC, NONE OF YOUR AGENTS MAKE NOTES ANYWEHRE WHICH AS A RESULT I HAVE CALLED IN SEVERAL TIMES, REPEATED MYSELF AND HAVE THREE DIFFERENT REF NUMBER FOR THE SAME DAMN THING!!!
VS
Van S's update02 Feb 2021, 16:25
Reviewer Update
AND BECAUSE YOUR SERVICE IS PATHETIC, NONE OF YOUR AGENTS MAKE NOTES ANYWEHRE WHICH AS A RESULT I HAVE CALLED IN SEVERAL TIMES, REPEATED MYSELF AND HAVE THREE DIFFERENT REF NUMBER FOR THE SAME DAMN THING!!!
VS
Van S's updateReviewer Update
03 Feb 2021, 09:29YOUR SERVICE IS REALLY DRIVING ME NUTS, THE ISSUE HERE IS YOUR COVERAGE AND I AM SICK AND TIRED OF CONFIRMING MY ADDRESS AND THE MAKE AND MODEL OF MY DEVICES, PLEASE STOP ASKING ME THE SAME BULLSHIR QUESTION, GEEZ!!!
VS
Van S's update03 Feb 2021, 09:29
Reviewer Update
YOUR SERVICE IS REALLY DRIVING ME NUTS, THE ISSUE HERE IS YOUR COVERAGE AND I AM SICK AND TIRED OF CONFIRMING MY ADDRESS AND THE MAKE AND MODEL OF MY DEVICES, PLEASE STOP ASKING ME THE SAME BULLSHIR QUESTION, GEEZ!!!
Cell C's replyOfficial
03 Feb 2021, 09:56Good day Van
Thank you for contacting Cell C.
Our records show that you were contacted earlier this morning.
Regards
^MP
Thank you for contacting Cell C.
Our records show that you were contacted earlier this morning.
Regards
^MP
Cell C's reply03 Feb 2021, 09:56
Official
Good day Van
Thank you for contacting Cell C.
Our records show that you were contacted earlier this morning.
Regards
^MP
Thank you for contacting Cell C.
Our records show that you were contacted earlier this morning.
Regards
^MP
VS
Van S's updateReviewer Update
03 Feb 2021, 09:59YES I WAS AND THAT DOES NOT MEAN I WAS ASSISTED, THAT IDIOT THAT CALLED ME DID NOT GET ANYWHERE, HE PROBBALY WROTE A ****TY NOTE ON THE SYSTEM , PLEASE GET ME SOMEONE WHO WILL LISTEN TO ME IF YOU WANNA ASSIST, AT THIS POINT YOUR PROCESS AND SOPs OR WHATEVER YOU CALL THEM MEAN NOTHING TO ME, PLEASE GET SOMEONE WHO IS WILLING TO HELP TO CALL ME.
VS
Van S's update03 Feb 2021, 09:59
Reviewer Update
YES I WAS AND THAT DOES NOT MEAN I WAS ASSISTED, THAT IDIOT THAT CALLED ME DID NOT GET ANYWHERE, HE PROBBALY WROTE A ****TY NOTE ON THE SYSTEM , PLEASE GET ME SOMEONE WHO WILL LISTEN TO ME IF YOU WANNA ASSIST, AT THIS POINT YOUR PROCESS AND SOPs OR WHATEVER YOU CALL THEM MEAN NOTHING TO ME, PLEASE GET SOMEONE WHO IS WILLING TO HELP TO CALL ME.