1 reviews | Active since Dec 2017
CELL C IS A **** PROVIDER
ON ACCOUNT *** , CELL C KEEPS ON DEBITING MY ACCOUNT 2 MONTHS AFTER MY CONTRACT ENDED WITH THEM IN NOVEMBER, THEY SAY I OWE THEM MONEY WHEREAS THEY IN NOVEMBER DEBITED MY ACCOUNT TWICE(28/10/2020) AND (31/10/2020) SAYING THIS IS AFTER I TOLD THEM IM NOT RENEWING THE CONTRACT THEN THEY DECIDED TO DEBIT AGAIN , I AGREED WITH THEM, I RAISED MY QUERY WITH XMARILELE AND ISKHOSANA BOTH OF THEM AGREED THAT THE ACCOUNT WAS DEBITED TWICE AFTER ASKING FOR PROOF VIA THE BANK STATEMENT, TODAY 29/01/2021 CELL C STILL DEBITED MY ACCOUNT AGAIN, WHAT REALLY ANNOYS ME IS THAT THEY DEBIT DIFFERENT AMOUNTS WHICH MEANS THE ACCOUNT IS ACTIVE SOMEHOW, SO I SPOKE TO SENZO TODAY AND HE CONFIRMED THAT MY NUMBER HAS BEEN ON PREPAID FROM 01/12/2020 AND HE CLAIMS THAT CELL C HAS GAVE ME DATA AND AIRTIME, CAN I PLEASE HAVE CELL C STOP DEBITING MY ACCOUNT
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^YM
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Thank you for letting us know about this.
We are looking into this issue and hope to resolve it promptly and accurately.
Please expect further communication.
^YM
Best regards,
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^SM
Best regards,
Your request was forwarded to our Social Media Team.
They will contact you and assist.
^SM
Best regards,
