VJ
Vuyisile J

1 reviews | Active since Jan 2020

23 Jan 2021, 19:13

Cell C is a ****.

Hi I want to report Cell C.I recharged airtime for R25 on 23 January 2021 and bought a Cell C promotional data bundle of 2G which was valid for 24 hours.When I checked my balance it was 50 mb valid for 1 day and my airtime was gone and I had only R4 left of the airtime.The was never any option of buying 50 mb when I made my selection,so there's no way they can say I didn't check carefully what I was selecting.I tried calling them and my call was never picked up even though I tried timeously.This was not the first time these guys ****med me and I always try calling them in vain.

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Replies (1)
Cell C
Cell C's reply23 Jan 2021, 21:28
Official
Good day 

Thank you for reaching out to us. 

We will refer this matter to our Support Team for assistance. Please accept our sincerest apologies. 

^NT