Cell C is a rip-off and wouldnt reccoment it to anyone else.

I had two contracts with Cell C (one for a router and one for a cellphone) and as the contract of the router came to an end they changed my billing to month to month which meant the discount i had on the contract fell away. after receiving my bill i noticed a steep change in the premium, as i was not aware that the discount fell away i quiried the bill with one of their agents and the agent told me there was an error in billing and she will get someone to call me. i waited for the call but it never came, then decided to call again and the second agent told me about the issue of the discount falling away and i understood it. the whole back and forth took about 2 months in which i stopped to pay the contract as there was no information coming through to me as to why my bill changed and they had stopped giving me services.

fast forward to 3 months down the line my contract was terminated without being informed about it, my number discountinued and Cell C demanding i should pay them +_ R 7000. they handed over the account to their attorneys but whenever i ask the attorneys to provide me with a reason as to why i should pay that amount as i did not cancel the account, wasnt receiving services, no clear information from Cell C as to whats happening they kept on saying they will inquire with Cell C as it did not make sense to them but months have been passing by without them providing a reason why i should pay.

each and every week i am receiving threats of me being in process of being blacklisted by Cell C but as soon as i call the attorneys i am not being provided information as to why my contract was cancelled and as to why i should pay R7000. is cell c demanding me to pay for services they are not going to give me while they are the ones who terminated the contract without my consent? on top of that they are adding interest on top of everything yet they are the ones withholding information or the file in which i request a clear break down of what is it that i will be paying for if i do pay the amount they require from me.