Cell C is a *******!

Never experienced any issues with you guys for the years of having a contract. Upgraded my contract in 2015. I was never advised by your consultants in the store that I would forfeit my data and airtime as I am upgrading(I overlooked that). I was requested to pay R150 for a sim swap as I needed a nano sim(never complained,I paid the required amount). Bare in mind a relative of mine had taken the exact deal a week before me. A few weeks ago he brought to my attention that his sim stated, \Not registered on network". He then had to pay R114 for a sim swap. This morning after using my phone I see the exact same message. I restarted my device and removed and inserted the sim several times with no luck. Unable to get off work I had to use my break time and walk to the mall and visit a Cell C outlet only to be told that the"