Cell C is a Piece of work

We have had billing problems with Cell C since last year September. They billed us for data used on a cell phone (Unlimited contract) and expected us to pay the R27 000.00 immediately. We called Cell C to make arrangements for payments and they advised that we could pay the amount off in 3 Months. We made arrangements for 6 months which we are paying but this has still not been updated on their side that we have an agreement of debit (still waiting for the forms from Josephine since October 2015). When we call there are apparently no notes on their side of the agreement. So we are paying what we discussed with Josephine but apparently that also changes the whole time.<br> <br> I wanted to cancel my other contract with Cell C and then they advised me that the two contracts are billed together and I am unable to cancel the other number which is up to date. Two separate contracts on one account. The customer service agent advised me that this was not a problem before for me so why am I worried about the two accounts together now. <br> <br> Cell C have very bad customer service and have many hidden points in their contracts or it changes as it suits them.<br> <br> Will not recommend Cell C to anybody.