PP
Pravir P

1 reviews | Active since Jul 2022

16 Jun 2024, 16:07

Cell c is a piece of **** service provider.

Cell C is the worst service provider on earth. The "service provider" deactivated my primary number with out my concent. When I called the customer care line, the agent and the manager sound like their are sleeping. Now I need to waste my time and money to go to a cell c store to reactivate my number. I requested to speak to someone higher than the manager, and Sandile(call centre team leader) from the JHB call centre says there is no one higher than him. I requested to be transferred to the cancelation department, guess what my call gets dropped.

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Replies (5)
Cell C
Cell C's reply16 Jun 2024, 16:18
Official
Dear Pravir Sookhoo

Thank you for reaching out to Cell C.

We understand the unpleasant experience you've had with your Cell C number and we are committed to resolving it. Kindly provide the Cell C number you need assistance with and the best number to reach you for assistance via private reply.

We await your response to promptly assist you.

Cell C | NZ


PP
Pravir P's update17 Jun 2024, 12:05
Reviewer Update
I am sure, cell c service sucks.

I went to cell c mall off Africa to get my number reactivated, and they are unable to help, cell c is dumb
PP
Pravir P's update20 Jun 2024, 16:41
Reviewer Update
DUMB DUMB CELL C.

So i go to the Cell C store Phoenix Plaza Durban. Dollee the assistant manager, is the rudest person on earth, how she became the assistant manager, god knows, **** service from Cell C again.

Useless Dollee says my number is permanently de-active and they can not do anything.

4Mins later she decided to thinking a little harder while on tik tok and then says in a rude way "I need to get a affidavit and then they will submit my request" ever since DUMB DUMB Cell C did not give me feedback on whats happening.

Mind you, Useless Dollee was sitting and addressing me, what kind of customer service does Cell C have.
PP
Pravir P's update20 Jun 2024, 21:00
Reviewer Update
We have done that process, what kind of micky mouse business do yourl run.

Phone useless Dollee from Cell C branch from Phoenix Plaza durban. She gave me a new sim card which I had to pay for, and the owners information for Rica.

Look at the system it's not a hard process
PP
Pravir P's update21 Jun 2024, 09:37
Reviewer Update
My Sim card is activated 1 week later LOL.

who will help to cancel my contract with DUMB DUMB CELL C???????????????????????

is that also another week process?
I'd pay 2times extra for better cell service than deal with DUMB DUMB Cell C