cell c is a piece of ****

<p>Sorry for the rude language, but that does not even closely resemble how I feel about cell c.</p> <p>First they took my business contract off air for more than a week, in February. Then just for good measure they took my private prepaid number off air as well. That cost me a lot of money in lost income, lost time and lost adds</p> <p>Then they added all kinds of extra packages on and expected me to pay for it, when they knew I could not use any of it, as I was still struggling to get any reception at all.</p> <p>Then on 18 March they phoned me and told me that I had to hand in my phone and the contract would be cancelled within 24 hours. Again nothing happened after handing in the phone… I kept on asking what was going on, but no one had a clue…</p> <p>Then on 23 May, I was suddenly off air again… They put me over on pre paid, without giving me any prior notice. I was out on a farm, waiting for customers who wanted to view the house. They were late and I could not phone them to find out what was going on. I couldn’t phone the office… I couldn’t even phone my husband to tell him why I was late…</p> <p>In the meantime my account is still a mess because of all the extras they added, but was still struggling to get all of it off… The contract-customer care couldn’t help me, as I was suddenly on pre paid and pre paid couldn’t help me, as the problems were under a contract… Useless!!</p> <p>Then finally on June 7, a lady from Cell C accounts phoned to tell me that all the queries on my account has been corrected and that I only owe Cell C something like R33 and some sents.</p> <p>On the 8th of June, someone from Cell C's Hello Peter department contacted me, but as usual not with the correct information. He just kept on arguing with me, that HE had the correct info and that I owe Cell C something like R367. I did phone Cell C accounts later and they confirmed that he did NOT have the correct info when he phoned me, the correct info just didn’t update yet.</p> <p>Today is more than a week later and still it hasn’t been updated!! Earlier today they sent me an sms saying that I will be listed at the credit bureau and thal legal action will be taken against me.... They asked me to phone the legal dept and gave me the number…. I hung on the line for 20-30 minutes at a time, but no answer!! Only one more problem, they didn’t tell me that this is al “pay” number. ALL my money that was loaded on my pre paid account is now GONE. <strong>AGAIN</strong> cell c FOUND A WAY TO <strong>*****</strong> FROM ME!!!</p> <p><strong>PLEASE SOMEONE, GET ME OUT OF THIS HELL CALLED CELL C</strong></p>